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Sub-processors

Last updated

Collabify engages the third-party sub-processors listed below to help us deliver our platform, where businesses and creators collaborate on marketing campaigns. The list is part of our Data Processing Agreement (DPA, Annex II) and is published in fulfilment of Article 28(2) of the EU General Data Protection Regulation.

Business customers can subscribe to advance notifications of changes to this list. See the "Stay informed" section at the bottom of this page.

Sub-processorPurposeData categoriesLocation & transferDocumentation
Convex
infrastructure

Primary application database and serverless functions runtime.

  • Account profile
  • Campaign and offer records
  • Messaging content
  • Payment metadata
Processes PII
United States
Standard Contractual Clauses (SCC)
View DPA / policy
Vercel Inc.
infrastructure

Web application hosting and global edge / CDN delivery for the Next.js application, plus product analytics (page views and custom events) and Core Web Vitals real-user monitoring.

  • Request metadata
  • IP address (transient)
  • Page and route visited
  • Device, browser and connection metrics
  • Visitor-level Core Web Vitals measurements
Processes PII
United States (global edge presence)
Standard Contractual Clauses (SCC)
View DPA / policy
Clerk, Inc.
auth

User authentication, session management and account security.

  • Email address
  • Name
  • Authentication factors
  • Session metadata
Processes PII
United States
Standard Contractual Clauses (SCC)
View DPA / policy
Stripe Payments Europe, Ltd.
payments

Payment processing, Stripe Connect payouts and invoice billing.

  • Name
  • Email address
  • Payment instrument metadata
  • Transaction history
  • Tax identifiers
Processes PII
Ireland (EU) with United States sub-processing
Standard Contractual Clauses (SCC)
View DPA / policy
Gigapay Sweden AB
payments

Self-employed payouts, tax withholding and Skatteverket KU10/AGI reporting for Swedish influencers.

  • Name
  • Personnummer
  • Bank account details
  • Payout amount
Processes PII
Sweden (EEA)
Processed within the EEA
View DPA / policy
Functional Software, Inc. (Sentry)
observability

Error monitoring and application performance telemetry.

Reports carry a pseudonymous user ID. App reports keep chat contents and sign-in headers out; web and server reports also redact email addresses, identity numbers and tokens.

  • Stack traces
  • Request metadata
  • User identifier (pseudonymised)
Processes PII
United States
Standard Contractual Clauses (SCC)
View DPA / policy
Resend, Inc.
communications

Transactional email delivery (notification, campaign and account emails sent from the platform).

Engaged only when email sending is configured for the deployment (`EMAIL_PROVIDER_API_KEY`); no marketing email is sent without opt-in consent.

  • Recipient email address
  • Email subject and body
  • Delivery, bounce and complaint events
Processes PII
United States
Standard Contractual Clauses (SCC)
View DPA / policy
650 Industries, Inc. (Expo)
communications
Engaged only on user opt-in

Push-notification relay for the Collabify mobile app — forwards notifications to Apple APNs and Google FCM.

Only engaged when a user enables push notifications on a device.

  • Device push token
  • Notification title and body
  • Delivery receipts
Processes PII
United States
Standard Contractual Clauses (SCC)
View DPA / policy
OpenAI Ireland Ltd.
ai

AI-assisted post-description and scheduling-prompt generation.

Engaged under zero-retention API terms; prompts are not used for model training.

  • Campaign briefs
  • Influencer-supplied draft content
Processes PII
Ireland (EU) with limited United States sub-processing
Standard Contractual Clauses (SCC)
View DPA / policy
OpenRouter, Inc.
ai

AI model routing for campaign-brief drafting and, when the creator has consented to AI analysis, the advisory AI review of a submitted campaign video against its brief and the feedback on its caption (shown to the business reviewer and the creator).

Video-review requests ask OpenRouter to route only to providers that do not use the data for training; the caption score endpoint has no such setting. The review and the score are advisory — the business reviewer decides.

  • Campaign briefs
  • Business-supplied draft text
  • Submitted campaign video and caption (advisory review and caption feedback; with the creator's consent only)
Processes PII
United States
Standard Contractual Clauses (SCC)
View DPA / policy
TypeSafe (System One model "Jev")
ai

Model provider behind the caption quality score: when the creator has consented to AI analysis, the caption of a submitted campaign video is scored by TypeSafe's Jev model, reached through OpenRouter (see the OpenRouter entry). The score is advisory feedback shown to the business reviewer and the creator. Jev also makes typed judgments in campaign creation (brand niches, campaign ideas, the brief interview) over brand and campaign text supplied by the business or read from the brand's public website.

The caption score sends the caption text and the campaign context it is judged against — no account identifiers, profile data or video. The score is advisory; the business reviewer decides.

  • Caption of a submitted campaign video (with the creator's consent only)
  • Brand name and the campaign's key messages and guidelines
  • Brand and campaign text supplied by the business or read from the brand's public website (campaign creation)
Processes PII
Not published by the provider; reached through OpenRouter (United States)
Standard Contractual Clauses (SCC)
View DPA / policy
Google (Gemini models)
ai

Model provider behind the advisory AI video review: when the creator has consented to AI analysis, a submitted campaign video is reviewed by Google's Gemini model against a checklist compiled from the campaign brief, reached through OpenRouter (see the OpenRouter entry). A video sent inline is routed to Google Vertex AI only. The review is advisory notes for the business reviewer.

Each request asks OpenRouter to route only to providers that do not use the prompt for training. Google may keep it for a limited period for abuse monitoring. The review is advisory; the business reviewer decides.

  • Submitted campaign video, or a smaller analysis copy of it (with the creator's consent only)
  • Caption of the submitted video
  • Campaign brief requirements and the checklist compiled from them
  • Brand name and deliverable name
Processes PII
Region not fixed by Collabify; reached through OpenRouter (United States)
Standard Contractual Clauses (SCC)
View DPA / policy
TikTok Information Technologies UK Limited
integration
Engaged only on user opt-in

OAuth-based access to a user's TikTok account for content publishing and analytics.

Only engaged when a user explicitly connects their TikTok account.

  • OAuth access and refresh tokens
  • Public profile data (display name, username, avatar, bio, follower/likes counts)
  • Statistics of videos published through Collabify
  • The approved video, caption and post settings sent for publishing
Processes PII
United Kingdom and Ireland
UK International Data Transfer Addendum
View DPA / policy
Shopify International Limited
integration
Engaged only on user opt-in

OAuth-based merchant integration for product sync and discount-code provisioning.

Only engaged when a business connects a Shopify store.

  • Shop domain
  • Product catalogue
  • Discount codes
  • Order references
Metadata only
Ireland (EU) with Canadian sub-processing
Standard Contractual Clauses (SCC)
View DPA / policy
Automattic Inc. (WooCommerce)
integration
Engaged only on user opt-in

Authenticated REST API access to a merchant's WooCommerce store for product sync.

Only engaged when a business connects a WooCommerce store.

  • Store URL
  • Product catalogue
  • Order references
Metadata only
United States
Standard Contractual Clauses (SCC)
View DPA / policy

Changelog

  • BankID is not used for signing; the provider is removed from the register.
  • Added TypeSafe (System One model "Jev"), the model provider OpenRouter routes the caption quality score and campaign-creation judgments to. Added Google (Gemini models), the model provider OpenRouter routes the advisory AI video review to. The caption, and the video for the review, are sent only when the creator has consented to AI analysis.
  • No sub-processor added or removed. The OpenRouter entry now also names the caption feedback on a submitted campaign video, and says that the video and caption are sent only when the creator has consented to AI analysis. The Sentry note now says what each surface keeps out of an error report. The page's date moves with the 2026-10-15 legal release.
  • No sub-processor added, removed or changed. The published page is now available in Swedish at /sv/legal/subprocessors (headings, table labels, transfer-mechanism wording and the notification section) together with the company details, and its date moves with the rest of the 2026-09-10 legal release.
  • Added Resend, Inc. (transactional email delivery) and 650 Industries, Inc. / Expo (push-notification relay). Both were already used to deliver notification emails and push notifications but had not been disclosed here. Removed Meta Platforms Ireland Limited (Instagram): no user can connect an Instagram account today and no Instagram data is transferred, so the entry returns only when an Instagram connection is actually offered, as the Privacy Policy promises.
  • Added OpenRouter, Inc. (AI model routing behind campaign-brief drafting and the advisory AI video review). Clarified the TikTok entry: engaged only when a creator connects TikTok; carries the OAuth tokens, public profile data and the statistics of videos published through Collabify.
  • Widened the Vercel entry: the web application now also uses Vercel Web Analytics and Speed Insights, so Vercel additionally processes the page or route visited, device, browser and connection metrics, and visitor-level Core Web Vitals measurements.
  • Initial publication of the sub-processor list.

Stay informed

Business customers can subscribe to email notifications of sub-processor changes with a minimum of 14 days' advance notice. Subscription management is rolling out alongside the broader Data Processing Agreement workflow; in the meantime, please contact privacy@collabify.se to opt in manually.

Responsible company
JLRS AB
Registration number
559484-0323
Address
c/o Mailboxes ETC, Riddargatan 3, 114 11 Stockholm
Data-protection enquiries
privacy@collabify.se