Sub-processors
Collabify engages the third-party sub-processors listed below to help us deliver our platform, where businesses and creators collaborate on marketing campaigns. The list is part of our Data Processing Agreement (DPA, Annex II) and is published in fulfilment of Article 28(2) of the EU General Data Protection Regulation.
Business customers can subscribe to advance notifications of changes to this list. See the "Stay informed" section at the bottom of this page.
| Sub-processor | Purpose | Data categories | Location & transfer | Documentation |
|---|---|---|---|---|
Convex infrastructure | Primary application database and serverless functions runtime. |
| United States Standard Contractual Clauses (SCC) | View DPA / policy |
Vercel Inc. infrastructure | Web application hosting and global edge / CDN delivery for the Next.js application, plus product analytics (page views and custom events) and Core Web Vitals real-user monitoring. |
| United States (global edge presence) Standard Contractual Clauses (SCC) | View DPA / policy |
Clerk, Inc. auth | User authentication, session management and account security. |
| United States Standard Contractual Clauses (SCC) | View DPA / policy |
Stripe Payments Europe, Ltd. payments | Payment processing, Stripe Connect payouts and invoice billing. |
| Ireland (EU) with United States sub-processing Standard Contractual Clauses (SCC) | View DPA / policy |
Gigapay Sweden AB payments | Self-employed payouts, tax withholding and Skatteverket KU10/AGI reporting for Swedish influencers. |
| Sweden (EEA) Processed within the EEA | View DPA / policy |
Functional Software, Inc. (Sentry) observability | Error monitoring and application performance telemetry. Reports carry a pseudonymous user ID. App reports keep chat contents and sign-in headers out; web and server reports also redact email addresses, identity numbers and tokens. |
| United States Standard Contractual Clauses (SCC) | View DPA / policy |
Resend, Inc. communications | Transactional email delivery (notification, campaign and account emails sent from the platform). Engaged only when email sending is configured for the deployment (`EMAIL_PROVIDER_API_KEY`); no marketing email is sent without opt-in consent. |
| United States Standard Contractual Clauses (SCC) | View DPA / policy |
650 Industries, Inc. (Expo) communications Engaged only on user opt-in | Push-notification relay for the Collabify mobile app — forwards notifications to Apple APNs and Google FCM. Only engaged when a user enables push notifications on a device. |
| United States Standard Contractual Clauses (SCC) | View DPA / policy |
OpenAI Ireland Ltd. ai | AI-assisted post-description and scheduling-prompt generation. Engaged under zero-retention API terms; prompts are not used for model training. |
| Ireland (EU) with limited United States sub-processing Standard Contractual Clauses (SCC) | View DPA / policy |
OpenRouter, Inc. ai | AI model routing for campaign-brief drafting and, when the creator has consented to AI analysis, the advisory AI review of a submitted campaign video against its brief and the feedback on its caption (shown to the business reviewer and the creator). Video-review requests ask OpenRouter to route only to providers that do not use the data for training; the caption score endpoint has no such setting. The review and the score are advisory — the business reviewer decides. |
| United States Standard Contractual Clauses (SCC) | View DPA / policy |
TypeSafe (System One model "Jev") ai | Model provider behind the caption quality score: when the creator has consented to AI analysis, the caption of a submitted campaign video is scored by TypeSafe's Jev model, reached through OpenRouter (see the OpenRouter entry). The score is advisory feedback shown to the business reviewer and the creator. Jev also makes typed judgments in campaign creation (brand niches, campaign ideas, the brief interview) over brand and campaign text supplied by the business or read from the brand's public website. The caption score sends the caption text and the campaign context it is judged against — no account identifiers, profile data or video. The score is advisory; the business reviewer decides. |
| Not published by the provider; reached through OpenRouter (United States) Standard Contractual Clauses (SCC) | View DPA / policy |
Google (Gemini models) ai | Model provider behind the advisory AI video review: when the creator has consented to AI analysis, a submitted campaign video is reviewed by Google's Gemini model against a checklist compiled from the campaign brief, reached through OpenRouter (see the OpenRouter entry). A video sent inline is routed to Google Vertex AI only. The review is advisory notes for the business reviewer. Each request asks OpenRouter to route only to providers that do not use the prompt for training. Google may keep it for a limited period for abuse monitoring. The review is advisory; the business reviewer decides. |
| Region not fixed by Collabify; reached through OpenRouter (United States) Standard Contractual Clauses (SCC) | View DPA / policy |
TikTok Information Technologies UK Limited integration Engaged only on user opt-in | OAuth-based access to a user's TikTok account for content publishing and analytics. Only engaged when a user explicitly connects their TikTok account. |
| United Kingdom and Ireland UK International Data Transfer Addendum | View DPA / policy |
Shopify International Limited integration Engaged only on user opt-in | OAuth-based merchant integration for product sync and discount-code provisioning. Only engaged when a business connects a Shopify store. |
| Ireland (EU) with Canadian sub-processing Standard Contractual Clauses (SCC) | View DPA / policy |
Automattic Inc. (WooCommerce) integration Engaged only on user opt-in | Authenticated REST API access to a merchant's WooCommerce store for product sync. Only engaged when a business connects a WooCommerce store. |
| United States Standard Contractual Clauses (SCC) | View DPA / policy |
Changelog
- BankID is not used for signing; the provider is removed from the register.
- Added TypeSafe (System One model "Jev"), the model provider OpenRouter routes the caption quality score and campaign-creation judgments to. Added Google (Gemini models), the model provider OpenRouter routes the advisory AI video review to. The caption, and the video for the review, are sent only when the creator has consented to AI analysis.
- No sub-processor added or removed. The OpenRouter entry now also names the caption feedback on a submitted campaign video, and says that the video and caption are sent only when the creator has consented to AI analysis. The Sentry note now says what each surface keeps out of an error report. The page's date moves with the 2026-10-15 legal release.
- No sub-processor added, removed or changed. The published page is now available in Swedish at /sv/legal/subprocessors (headings, table labels, transfer-mechanism wording and the notification section) together with the company details, and its date moves with the rest of the 2026-09-10 legal release.
- Added Resend, Inc. (transactional email delivery) and 650 Industries, Inc. / Expo (push-notification relay). Both were already used to deliver notification emails and push notifications but had not been disclosed here. Removed Meta Platforms Ireland Limited (Instagram): no user can connect an Instagram account today and no Instagram data is transferred, so the entry returns only when an Instagram connection is actually offered, as the Privacy Policy promises.
- Added OpenRouter, Inc. (AI model routing behind campaign-brief drafting and the advisory AI video review). Clarified the TikTok entry: engaged only when a creator connects TikTok; carries the OAuth tokens, public profile data and the statistics of videos published through Collabify.
- Widened the Vercel entry: the web application now also uses Vercel Web Analytics and Speed Insights, so Vercel additionally processes the page or route visited, device, browser and connection metrics, and visitor-level Core Web Vitals measurements.
- Initial publication of the sub-processor list.
Stay informed
Business customers can subscribe to email notifications of sub-processor changes with a minimum of 14 days' advance notice. Subscription management is rolling out alongside the broader Data Processing Agreement workflow; in the meantime, please contact privacy@collabify.se to opt in manually.
Company details and contact
- Responsible company
- JLRS AB
- Registration number
- 559484-0323
- Address
- c/o Mailboxes ETC, Riddargatan 3, 114 11 Stockholm
- Support
- support@collabify.se
- Data-protection enquiries
- privacy@collabify.se